effective 07/07/2025

Privacy policy

1. Overview

Ayejay Ceejay ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you interact with our website, or services.

We operate in New South Wales, Australia, and comply with all relevant Commonwealth and state-level legislation governing privacy and data protection.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Mailing or residential address

  • IP address, browser/device data (via cookies and analytics)

This information is collected through:

  • Website forms and account registration

  • Service bookings or enquiries

  • Purchases and payment processing

  • Cookies and third-party analytics tools

3. Why We Collect Your Information

We collect and use your personal information to:

  • Provide and manage services or bookings

  • Respond to enquiries and customer support requests

  • Process payments securely

  • Send relevant communications, including marketing (see Section 4)

  • Improve our website, and customer experience

4. Email Marketing

If you opt in to receive marketing communications, we may send you emails about:

  • New services

  • Promotions or special offers

  • Updates relevant to your account or activity

You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly. We will never send you marketing messages without your consent.

6. Disclosure of Your Information

We may disclose your personal information to:

  • Stripe (for payment processing)

  • Google Analytics (for traffic and behaviour analysis)

These third parties are required to comply with privacy laws and only use your data for specified purposes. We do not sell or rent your personal information to anyone.

Some of these services may process or store data overseas. By using our website or app, you consent to this international transfer where required.

7. Cookies and Website Analytics

We use cookies to:

  • Analyse website and app usage

  • Improve user experience

  • Track anonymous user behaviour

You can control or disable cookies through your browser settings, although some site functions may be affected.

8. Data Storage and Security

We store personal information electronically and take reasonable steps to protect it from loss, misuse, interference, or unauthorised access. While we maintain appropriate safeguards, no system can guarantee absolute security.

9. Access and Correction

If you would like to access or correct the personal information we hold about you, please contact us directly using the details below. We will respond in accordance with the Australian Privacy Principles.

10. Your Privacy Rights & Relevant Legislation

We comply with:

  • The Privacy Act 1988 (Cth)

  • The Australian Privacy Principles (APPs)

  • Any relevant legislation applicable in New South Wales

For more information about your privacy rights, or to lodge a complaint, please visit the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Ayejay Ceejay
Email: ayejayceejay@outlook.com
Phone: 0450681819

Contact us

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be published on this page with a new effective date. We encourage you to review it periodically.